Riad Le Grizzly
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Terms of Use
Terms and Conditions - Riad Le Grizzly Marrakech
1. Booking Conditions
1.1 Booking Confirmation
The booking is confirmed only after a 30% deposit payment
A written confirmation will be sent by email
The balance is due upon arrival
Prices are shown in euros and Moroccan dirhams
1.2 Cancellation and Modification
Free cancellation up to 7 days before arrival
Deposit is non-refundable for any late cancellation
Modification is possible based on availability
Early departure: remaining nights are non-refundable
2. Stay
2.1 Schedule
Check-in: from 3:00 pm
Check-out: until 11:00 am
Late arrival: please inform the reception
Breakfast: 7:30 am to 10:30 am
2.2 Included Services
Moroccan breakfast
Free WiFi
Daily room service
Concierge service
Welcome tea
2.3 Paid Services
Airport transfer
Excursions
Additional meals
Massages and treatments
Laundry services
3. Code of Conduct
3.1 On the Premises
Respect for quietness and other guests
No smoking in the rooms
No pets allowed
Appropriate attire required
Respect for local traditions
3.2 Liability
The guest is responsible for any damages
Deposit may be required upon arrival
Safe available in the rooms
The Riad declines any responsibility in case of theft
4. Payment
4.1 Accepted Payment Methods
Bank cards (Visa, Mastercard)
Cash (EUR, MAD)
Bank transfer (for deposit)
Checks are not accepted
4.2 Taxes and Fees
Prices include local taxes
Tourist tax not included
Extra services to be paid before departure
5. Force Majeure
5.1 Exceptional Conditions
Cancellation possible in case of force majeure
Full refund if canceled by the Riad
Rescheduling possible based on availability
Service adjustments based on circumstances
6. Disputes
6.1 Resolution
Preference for amicable resolution
Mediation possible
Competent jurisdiction: Marrakech courts
Moroccan law applies
7. Modifications
The Riad reserves the right to modify these conditions
Guests will be informed of any changes
New conditions apply immediately
Updated version available at the reception
Last updated: [Date]
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